The second-hand marketplace Users Share Frustration Over Sizing Modifications
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
The popular resale platform has revised its measurement guidelines for women's and children's garments failing to inform all users about the change.
Digital Channels Response
Countless users and merchants are posting online claiming that product pages now present an altered size classification than originally posted due to the recalibration.
Vinted explained the new system was more in line with other platforms.
The platform has recommended to examine their items and manually change the size where appropriate, resulting in member annoyance.
Size Classification Updates
Earlier, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L was previously a 12 but now shows as UK 16-18.
Member Accounts
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Stephanie Gallen, based in Glasgow, explained products she uploaded featuring size 14 markings were displaying on the service as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Required Changes
Another shopper, from Derby, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she explained.
Platform Context
The app has more than 100 million members, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: earlier, the platform withdrew an update regarding delivery choices after backlash from users.
